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From192US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

171-179 Frankton Road, Queenstown, New Zealand
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Getting around

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City Centre
Queenstown4600 ft
Airports
Queenstown (ZQN) 3.7 mi
Te Anau Manapouri (TEU) 109.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Vending machines

Sports & Fitness

  • Fitness centre
  • Skiing

Services

  • Shuttle service
  • Housekeeping
  • Tours/Ticket assistance

Spa & Leisure

  • BBQ facilities
  • Spa & wellness centre
  • Sauna
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Location

171-179 Frankton Road, Queenstown, New Zealand
Map view
street view
171-179 Frankton Road, Queenstown, New Zealand
Nearby
Aircraft spotters point approach Queenstown airport
2000 ft
Restaurants
Shores Restaurant
1.7 mi
327-343 Frankton Road

Reviews and Ratings <br />

Feedback from previous guests about their experience.
74%
loved the resort and would return for another relaxing stay
Incredible views
Spacious apartments
Poor housekeeping
Limited dining options
7.4/10
Very good
Rooms
8.0
Location
8.4
Service
7.4
Dining
5.8
Guest reviews
7.4/10
based on 5 reviews
7.9
7.9/10 based on 2834 reviews
Justin
United Kingdom, February  2025
8.0/10

I really enjoyed my stay at this hotel, especially because of the stunning views from my room and its spacious layout. The location is fantastic, just a short walk from town and right by the lake, which made for beautiful morning runs. However, be cautious if you’re traveling by car, as parking can be a hassle when the lot fills up. Overall, it was a memorable experience, especially for the value offered.

Rooms
8.0
The room was huge and offered amazing views, although there were a few minor scuffs that made it feel slightly worn. Overall, it was clean and comfortable.
Service
7.0
The reception staff was helpful and accommodating, making check-in easy. However, there was one staff member who seemed a bit dismissive, which was unexpected.
Location
10.0
The location right on the lake is absolutely stunning and only a 20-minute walk to the town center. The shuttle service was a nice touch as well.
Dining
7.0
Although breakfast options were sufficient, I had to walk a bit to find quality meals, which could have been more convenient.
Facilities
8.0
The amenities included a lovely lakeside path and an underground parking deck, which was very convenient for guests
Matthew
United Kingdom, February  2025
7.2/10

I had a wonderful stay at the resort, especially with the stunning views of the lake and mountains that truly took my breath away. Our suite was upgraded, and the overall experience was fantastic, making it hard to complain about the minor issues we encountered. However, the location is quite a walk from town and transport isn't always available, which can be a downside for some. Overall, it was a memorable visit with lots of positives and just a couple of little setbacks.

Rooms
8.0
We were upgraded to a spacious suite that was excellent, with breathtaking views, but it could use some maintenance.
Service
9.0
The customer service was top-notch, with the staff providing local knowledge and assistance that really added to our stay.
Location
7.0
The resort is a bit isolated, about a 20-minute walk from town, but the views from this spot make it worth it.
Dining
5.0
Dining options are somewhat limited, as the nearest restaurant is quite a walk away, which wasn't ideal for us.
Facilities
7.0
The facilities were decent, but I noticed a few areas could benefit from some extra upkeep.
Ava
United Kingdom, December  2024
8.2/10

I had an amazing stay at this resort, enjoying breathtaking views and great amenities. The apartment was beautifully designed and comfortable, which made our trip memorable. However, there were some challenges with the noise from nearby construction and the difficulty in locating the entrance initially. Overall, it was a fantastic experience that I would highly recommend!

Rooms
9.0
Our apartment was spacious and well laid out, featuring a stunning lake view and a private spa that we loved. However, I was slightly disappointed that it didn't include a balcony despite being on the ground floor.
Service
9.0
The service was attentive and accommodating, especially when we needed assistance with shuttle bookings. They even arranged a taxi for us at no extra charge, which was a lovely touch.
Location
8.0
The resort is set in a scenic spot overlooking the lake and mountains. Although the route to the room was a bit tricky, the complimentary shuttle service to town made it very convenient.
Dining
7.0
We didn't use the dining options at the resort as we preferred to explore local eateries, but the kitchen in our apartment was well-equipped for making meals.
Facilities
8.0
The facilities were impressive, featuring a lovely spa for relaxation. The presence of the ongoing construction was a slight drawback, but it did not impede our enjoyment.
Emma
United Kingdom, November  2024
8.0/10

We had a lovely stay with spacious accommodation and spectacular lake views, which truly made our experience memorable. The underfloor heating and gas fire kept things cozy for our family, and being able to walk to the lake was a nice touch. On the downside, while the apartment was comfortable, the decor felt a bit dated and the kitchen could use more equipment for cooking. Still, I'd definitely recommend staying here for the views and space provided.

Rooms
8.0
The two-bedroom Lakeview apartment was big and spacious, perfect for our family. The decor was a bit dated, but the stunning views and clean environment made up for it.
Service
7.0
The service was quite helpful during our stay, especially when we needed assistance with maintenance. However, there were times when the staff's warmth felt lacking.
Location
9.0
The hotel's location was excellent, with direct access to the lake and a scenic walk into town. It was a bit of a trek, but manageable.
Dining
Facilities
8.0
The hotel had helpful amenities like laundry facilities and car parking, which were very convenient for our ski holiday.
Christina
United Kingdom, October  2024
6.0/10

The resort offers jaw-dropping views that truly enhance the stay, and the spacious apartments add to the comfort. However, housekeeping was lacking during our five-night visit, which was frustrating given the price. Additionally, dining options are limited on-site, and essential amenities like a coffee machine would have elevated the experience.

Rooms
7.0
Our spacious apartment had amazing views, but it wasn't cleaned once during our stay, which was disappointing.
Service
5.0
While the staff was generally courteous, the lack of housekeeping support was frustrating. We constantly had to request supplies.
Location
8.0
The location boasts incredible views and a lovely lakeside path, but it’s a bit far from the main center, requiring a 25-minute walk.
Dining
5.0
There wasn’t an on-site restaurant or nearby cafes, which was disappointing, especially for breakfast.
Facilities
6.0
The amenities were okay, but I expected more for the price, particularly something as simple as a Nespresso machine.
Incredible views
Poor housekeeping
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Check-in
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Rooms and Guests2 Guests, 1 Room